Manager, Programme Enhancement and Quality Assurance

Job Responsibilities

  • Lead accreditation exercises for all professional qualification programmes (PQPs) with relevant internal and external stakeholders (i.e. EDB, QFS and HKCAAVQ).
  • Monitor the execution of quality programme review exercise according to the QA policy for all PQPs.
  • Monitor the implementation of programme enhancement measures related to PQPs.
  • Develop, implement and review HKIB’s quality assurance (QA) mechanism and measures.
  • Formulate and develop QA related policies, procedures and guidelines based on internal practice, research findings and market practices for local and non-local PQPs and Continuous Development Programmes (CDPs).
  • Support the programme collaboration with external institutes including universities and professional institutions in alignment with the talent development strategy of the Institute.
  • Manage the Feedback Management Process and provide analysis reports for quality improvements including corrective and preventive action recommendations.
  • Drive and promote quality improvement culture in the Institute and provide QA related training to internal staff.
  • Other duties assigned by supervisors

Job Requirements

  • Bachelor’s Degree, preferably in education, training or quality development & assurance disciplines
  • Minimum of 8 years’ relevant experience, preferably from academia or professional institute sectors
  • Excellent knowledge in Hong Kong Qualifications Framework (HKQF) and its implementation requirements
  • Good exposure in project management or quality assurance / accreditation exercises
  • Excellent organization and prioritization skills and be able to successfully complete the assigned tasks and projects according to the set timeline with minimal supervision
  • Must be quality-driven and a good team player
  • Proficiency in MS Excel, Word and Power Point
  • Excellent command in both written and spoken English and Chinese, Mandarin will be an advantage