Transformation and Technology Specialist

Job Description:

Reporting to the Head of Transformation and Technology, this role is to drive and manage transformation projects and journey with expertise and insights from technology perspective, include reviewing the existing internal business systems/processes, proposing and managing improvements actions; and at the same time to manage and support IT capacity planning and development of the Institute.

Job Responsibilities:

  • Review and monitor the performance of IT infrastructure capability and set up of IT related tools and systems including computer hardware, systems and applications software, for delivering of digital platform.
  • Execute projects on applications development (e.g. CRM, CMS, mobile app, e-examination. e-learning, SharePoint, etc.) and enhancement to facilitate the development of the Institute and ensure quality deliverables in the related vendor management
  • Develop automation solutions for manual systems to improve efficiency and path a way for digitalisation integration
  • Review users’ needs and market trend in making recommendation for procurement of IT tools and systems; and manage the budget and expenditure of IT investment
  • Perform document control on the Institute’s operational guidelines, workflow document and system specifications

Job Requirements:

  • University graduate in information technology or related discipline, post graduate education preferred
  • At least 3 years of experience in system on both on-premise and cloud solutions is preferred
  • Proven track record in successfully managing and implementing digital transformation projects
  • Hands-on experience in Microsoft Dynamics 365 is prefered
  • Hands-on experience in artificial intelligence, big data, data analytics, robotics process automation, AWS products, cloud computing, open-source, etc as an advantage
  • Strong business acumen with strategic and analytical mind and broad across disciplines knowledge
  • Excellent project management skills, leadership skills and a good team player
  • Multi-tasking, self-motivated and good interpersonal skills
  • Good presentation and communication skills, proficient in spoken and written English and Chinese, with Putonghua as an advantage