Senior Officer - Membership
Job Responsibility
- Support the planning and execution of membership activities to ensure alignment and achievement of the overall objectives of membership recruitment and retention
- Support initiation and execution of membership benefits campaigns including liaison with collaborative partners and vendors
- Support stakeholders’ communication including eDM, event updates, social media posts and member updates in bi-monthly journal
- Support execution of networking events, free membership seminars, conferences, awards, sponsored luncheons, school projects, government-funded projects, etc.
- Support BAU – annual corporate and individual membership renewal, CRM enhancement, management reports, etc.
- Ad hoc duties as assigned by supervisors.
Job Requirements
- University degree holder or above, preferably in marketing or event management
- Minimum 4 years of membership, customer service, marketing or event management experience
- Strong communications skills and attention to details
- Proactive and a good team player
- Outgoing, curious and resourceful
- Excellent English and Chinese writing skills with the ability to devise attractive promotion materials and punchy communication messages
- Fluent in spoken English, Cantonese and Putonghua
- Good PC skills including MS Office, Adobe and simple website editing
- Candidates with less experience will be considered for the Officer position